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Is the brand DStv trustworthy?
Unsatisfactory
19.5
/100
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
18.2%
Average Response Time
10.9%
Solution Rate
18.2%
Average Ratings
30%
Customer Retention Rate
25%
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TV Channels
1 DStv 19.5
2 SABC 1.5
MultiChoice Group Ltd
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DStv - My charges are over the amount of my channels,i don't know what is added for the amount am charged..

No resolution
Emily Ramokgopa
Emily Ramokgopa filed the complaint
27 September 2024
I always pay R139 for my channels and now suddenly when I have to pay it tells me about R367.13 for what I have no idea because my channels are still the same and don't wanna change anything.
This complaint has a private attachment.
Incident date: 27 September 2024
This complaint has been considered as not resolved.
Complaint #526124
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