Dischem

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Dischem - Covid level 3 compliance

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Sue Jackson filed the complaint

Saturday 2nd January Dischem Blue Route Mall, Tokai. I visited the store at approx 11am. It was extremely crowded and the aisles were clogged with customers. Distancing was being practiced by customers in the dispensary and at the tills but inside the store customers were uncontrolled. I spoke to an assistant in aisle 2, vitamins and she shrugged. I found another assistant and although he did nothing about distancing the customers, he pushed through them to take my purchases off the shelf for me. He then escorted me to the tills because I refused to walk through the aisles.
I found the store manager and asked her how many customers were in the store and how many were allowed. She said she didn’t know but immediately went to the front of the store and stopped more customers being let in. A long line very quickly gathered outside.
I live in Johannesburg and shop at Fourways Mall and Dainfern. Both these shopping centers and the Dis-Chem stores within them have taken great pains to adhere to lockdown level regulations and make it a safe environment for shoppers. Not at all the same situation at Blue Route and Dis-Chem was a stark reminder that one has to look after yourself because they certainly were not doing so yesterday morning.
Sue Jackson is awaiting for brand response

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