Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

12.5%

Average Response Time

2.5%

Solution Rate

12.5%

Average Ratings

20%

Customer Retention Rate

50%

Category ranking

Pharmacies and parapharmacies

1 Pharmacy Direct 26.5

2 Dis-Chem Pharmacies 15.9

3 Medirite Pharmacy 10

DisChem

+27 11 589 2200
Cnr Le Roux & Stag Rd
Glen Austin
Midrand
South Africa
[email protected]

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Dischem - Poor service

Anthon Meyer filed the complaint

1 July 2021

I have been waiting for 40 minutes in the que to be served. There was only 4 people in the que when we started. My time is as valuable as any of the staff's. In my opinion there is no excuse for such bad service from a pharmacy where I spend in excess of R1 500 per month.

Incident date: 1 July 2021

This complaint has been considered as not resolved.

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