Dis-Chem Pharmacies
Dis-Chem Pharmacies
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
8.6%
Solution Rate
14.3%
Average Ratings
35%
Customer Retention Rate
50%
DisChem
  • +27 11 589 2200
  • Cnr Le Roux & Stag Rd
    Glen Austin
    Midrand
    South Africa
  • [email protected]
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Dischem - Dischem pharmacy service

No resolution
Veronika Hyman
Veronika Hyman filed the complaint
8 April 2021
I went to the Pharmacy for self medication in my lunch hour today. I was the only person there but waited for 15min as there was no one behind the counter. At the prescription side there was 2 attendants helping 2 customers, they saw me but no one came to help me, as I was leaving one lady called out to someone "kom help hier asseblief". She only did that as she saw I was leaving. Poor service and this was not the first time. I am seriously not happy with this, as usually all the other service in the shop is quick. This poor service is only at the medicine counters.
Incident date: 8 April 2021
This complaint has been considered as not resolved.
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