Dis-Chem Pharmacies
Dis-Chem Pharmacies
Brand's performance
19.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
7.5%
Solution Rate
13.3%
Average Ratings
30%
Customer Retention Rate
60%
DisChem
  • +27 11 589 2200
  • Cnr Le Roux & Stag Rd
    Glen Austin
    Midrand
    South Africa
  • [email protected]
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Dischem - Pharmacists are not giving us enough information on table labels

No resolution
Siphiwe Masilela
Siphiwe Masilela filed the complaint
5 February 2021
Dis-Chem Pharmacists are not giving us enough information on how to take our medication and not writing enough details on the label. My Partner are prescribed to take Anti biotics , he is leaving in Mosselbay and i live in Cape Town, he bought his A.B in Mosselbay and i bought mine at The Dis-Chem in Table Bay Mall on Wednesday 03-02-2021, on his tables label it was stated that he shouldn't take dairy, while on cation was written. I have been taking the A.B for the past 2 days and i would eat All Brans and 250 ml of Milk every morning before taking my Table, as a result i have been having a running tummy, i still currently. i don't know what to do, as i spend my day and night in the toilet. i am so dehydrated and drained. I need feedback on this matter, why are we not given enough info on the tables labels to avoid my present state,.?
Incident date: 5 February 2021
This complaint has been considered as not resolved.
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