Dis-Chem Pharmacies
Dis-Chem Pharmacies
Brand's performance
19.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
7.5%
Solution Rate
13.3%
Average Ratings
30%
Customer Retention Rate
60%
DisChem
  • +27 11 589 2200
  • Cnr Le Roux & Stag Rd
    Glen Austin
    Midrand
    South Africa
  • [email protected]
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Dischem - Bad service

No resolution
10/10
khumo kgala
khumo kgala filed the complaint
8 June 2021
Dischem pharmacy Westgate has no confidential way of dealing with customers. My nature of medicine were shout out carelessly in public for everyone in the quee to hear.
Their manner of approach is bad, the way they spoke to me, it was very insensitive. No confidentiality mantained
Incident date: 8 June 2021
khumo kgala
khumo kgala rated the brand
16 September 2021

My complain was handled with respect and it was resolved very quickly. I am truly happy with your service thank you

This complaint has been considered as not resolved.
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