Dis-Chem Pharmacies
Dis-Chem Pharmacies
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
10%
Solution Rate
16.7%
Average Ratings
43.3%
Customer Retention Rate
66.7%
DisChem
  • +27 11 589 2200
  • Cnr Le Roux & Stag Rd
    Glen Austin
    Midrand
    South Africa
  • [email protected]
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Dis-Chem Pharmacies - Rude

No resolution
Lena
Lena filed the complaint
1 August 2024
Hi. I’ve noticed something very painful at birch acres mall. They services at the pharmacy it’s very unprofessional rude and unwelcoming attitude on a very high level raised even. So there’s only black cashiers and pharmacist compared to every dis chem I go to. Birch acres mall they don’t even assist you in question or open they mouth when you ask something as a black person I felt so lost to why is the behaviour like this compared to every loving dis chem around . They service its poor . And what is the main reason for us to have blacks only at birch acres mall! Is it because it’s next to the township? I always get the best service from elgin Die wierkers festival mall and green stone but because this 1 is closer sometimes I get lazy to drive. Like today my heart melted with sadness and looked around that we getting * FORBIDDEN * service from our very own black people. No smile nothing just nodded his head .
Incident date: 1 August 2024
This complaint has been considered as not resolved.
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