Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

16.7%

Average Response Time

10%

Solution Rate

16.7%

Average Ratings

43.3%

Customer Retention Rate

66.7%

Category ranking

Pharmacies and parapharmacies

1 Pharmacy Direct 26.5

2 Dis-Chem Pharmacies 24.7

3 Medirite Pharmacy 10

DisChem

+27 11 589 2200
Cnr Le Roux & Stag Rd
Glen Austin
Midrand
South Africa
[email protected]

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Dis-Chem Pharmacies - Out of pocket expenses for tax period 2022 to 2023

Mark heerden filed the complaint

30 November 2023

I requested a statement of account eflecting shortfalls for Tax year 2022 to 2023 for levies, costs etc. not paid by Med/Aid.

I submitted the request on 31 October 2023 and follow up e-mail 29 November 2023 with no response and SARS are now pressurizing me for the info.

It's not clear why I've not even received an acknowledgement.

Please urgently assist.

Regards
M van Heerden

Incident date: 30 November 2023

This complaint has been considered as not resolved.

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