Dis-Chem Pharmacies
Dis-Chem Pharmacies
Brand's performance
19.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.3%
Average Response Time
8%
Solution Rate
13.3%
Average Ratings
30%
Customer Retention Rate
60%
DisChem
  • +27 11 589 2200
  • Cnr Le Roux & Stag Rd
    Glen Austin
    Midrand
    South Africa
  • [email protected]
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Dis-Chem Pharmacies - Incompetent staff and not horrible customer service

No resolution
Mthembu Thandiwe
Mthembu Thandiwe filed the complaint
11 January 2022
I went to Dischem Three River.the pharmacist that serving me was eating biscuits and when I told her want I was she was still munching them and using her fingers to talk to me,she signed 4 and carried on chewing. She then went to get medication and while packing it,her co-workes came and asked her about something that another customer wanted. So I stood by the counter waiting. She then gave me a receipt/paper and said SIGN. I looked where to sign because she disappeared,leaving me with paper. I then called her colleague that was passing by and asked where to sign,he showed me and she appeared and told that it doesn't matter where I sign as long as it signed,I said ok. After packing my prescription medication,she pushed the cage like container that's used for medication that is bought by cash. In shocked I asked if she was finished,she said yes. I asked why is she pus
Incident date: 3 January 2022
This complaint has been considered as not resolved.
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