Dis-Chem Pharmacies
Dis-Chem Pharmacies
Brand's performance
19.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
7.5%
Solution Rate
13.3%
Average Ratings
30%
Customer Retention Rate
60%
DisChem
  • +27 11 589 2200
  • Cnr Le Roux & Stag Rd
    Glen Austin
    Midrand
    South Africa
  • [email protected]
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Dis-Chem Pharmacies - Horrible service

No resolution
Ash
Ash filed the complaint
20 August 2021 (edited on31 August 2021)
I registered online to take my daughter for a Rapid Covid Test at Dischem Mall@55. We sat for 45 minutes waiting for assistance, the nurse came out and rudly said to us that they dont have tests. She was dismissive and rude to us, why did Dischem allow me to book and give a reference number if they don't have tests? No one bothered to ask us if we need support although there was many staff around us. I'm highly disappointed.
Incident date: 20 August 2021
This complaint has been considered as not resolved.
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