Dis-Chem Pharmacies
Dis-Chem Pharmacies
Brand's performance
15.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.5%
Solution Rate
12.5%
Average Ratings
20%
Customer Retention Rate
50%
DisChem
  • +27 11 589 2200
  • Cnr Le Roux & Stag Rd
    Glen Austin
    Midrand
    South Africa
  • [email protected]
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Dis-Chem Pharmacies - Exchanging baby formula

No resolution
mbali
mbali filed the complaint
9 November 2022
I have a baby with eczema and she has always been using Similac total comfort and now they have changed to "Gold ". I bought it and I wasn't aware if was going to cause an allergic reaction.

I wanted to exchange the formula but I was not allowed to because of the policy. I bought the formula a week ago and I was told "what if it has expired"

I buy my baby stuff and dischem every month and I am not sure I will be doing that anymore
Incident date: 9 November 2022
This complaint has been considered as not resolved.
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