Dis-Chem Pharmacies
Dis-Chem Pharmacies
Brand's performance
19.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.3%
Average Response Time
8%
Solution Rate
13.3%
Average Ratings
30%
Customer Retention Rate
60%
DisChem
  • +27 11 589 2200
  • Cnr Le Roux & Stag Rd
    Glen Austin
    Midrand
    South Africa
  • [email protected]
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Dis-Chem Pharmacies - Dries pathetic and racist management

No resolution
Sulaiman Farouk Essa
Sulaiman Essa filed the complaint
23 November 2023
Waited to have my money refunded and Dorothy was sweet enough to assist me.

Final step of the process and machine was malfunctioning.

DRIES, the so called floor /store manager was modelling around like an idiot rather than pay attention to areas that need it.

Was called twice to come and assist and eventually when he felt like it, waited for an even further half of am hour.

He said will return and didn't give a * FORBIDDEN *.

Someone else used their brain and processed a manual refund.

WORST and most disgusting store ever.

Also complained to their customer care line but was told, he was spoken to.

Racism, in 2023, seems to be highly accepted and welcomed.

He has a swine like attitude and does not deserve to be in that job.
Incident date: 6 November 2023
This complaint has been considered as not resolved.
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