Waited to have my money refunded and Dorothy was sweet enough to assist me.
Final step of the process and machine was malfunctioning.
DRIES, the so called floor /store manager was modelling around like an idiot rather than pay attention to areas that need it.
Was called twice to come and assist and eventually when he felt like it, waited for an even further half of am hour.
He said will return and didn't give a * FORBIDDEN *.
Someone else used their brain and processed a manual refund.
WORST and most disgusting store ever.
Also complained to their customer care line but was told, he was spoken to.
Racism, in 2023, seems to be highly accepted and welcomed.
He has a swine like attitude and does not deserve to be in that job.
Incident date: 6 November 2023
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