Dis-Chem Pharmacies
Dis-Chem Pharmacies
Brand's performance
13.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
14.3%
Average Ratings
30%
Customer Retention Rate
0%
DisChem
  • +27 11 589 2200
  • Cnr Le Roux & Stag Rd
    Glen Austin
    Midrand
    South Africa
  • [email protected]
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Dis-Chem Pharmacies - Dischem baby bag

No resolution
Anneke Du Toit
Anneke Toit filed the complaint
1 December 2022
Hi
I have been struggling for the 2nd time claiming my Baby Bag
Good Day

Please see below
image.png
Previous Baby Bag was registered in 2021 and due to lack in communication and no communication on email regarding the Collection for the Bag in 2021 I received the Bag that was outstanding for my Claim 2021

The above mentioned is absolutely not my fault and I can not see why it is not benefiting me as the previous one was for Claim of 2021 , so how is it that July 2021 and November 2022 is within a period of 12 Months ??
IT'S 16MONTHS!!!!!!!!!!!!!!!!!!!!!!!
Incident date: 1 December 2022
This complaint has been considered as not resolved.
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