Dis-Chem Pharmacies - Bad marketing & they refused to honour it

They advertise ANY Islandtribe product - Buy 2 & get 1 free. No where in the newspaper add nor on the sign does it exclude any of Islandtribe products. On checking my receipt they did not honour this special. I bought 1 lotion, 1 stick and 1 value pack. I asked to speak to the manager, who originally did not come, he sent another lady. On questioning this, she said it did not included value packs and the sign was under the left side of the products. And we as customers are supposed to be psychic to know it does not include all products of Islandtribe, which were advertised. Eventually the manager decided to join us after she called him as I refused to accept their excuse. He said the samething. They both acknowledged that the marketing stated ALL Islandtribe products, and they refused to honour their marketing. I got told they will bring it up marketing. I then brought their attention to the sensodyne marketing how it was clear on what specific products were on special. Which they knew. The decided they are above the law and still refused to honour their marketing, even though I brought up the CPA - what is marketed needs to be sold as such. I have never come across a company that refuses to follow the law in this regard and continue to do as they please. They are law unto themselves. I will never support them again.

Your lack of response clearly shows that you have have no regard for the law or you customers. Thank you for the clarity on your showing the true colours of your organisation. I hope my complaint supports other costumers to not support your company. I will not be shopping again at any Dischem owned organisations.