Dis-Chem Pharmacies
Dis-Chem Pharmacies
Brand's performance
16.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
6.3%
Solution Rate
6.7%
Average Ratings
30%
Customer Retention Rate
75%
DisChem
  • +27 11 589 2200
  • Cnr Le Roux & Stag Rd
    Glen Austin
    Midrand
    South Africa
  • [email protected]
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Jane
Jane
15 April 2024
Awaiting reply
Dis-Chem Pharmacies - Unfairly charged

I have started going for family planning at Dis Chem ever since the beginning of 2024. I have been getting my contraceptives from Maponya Mall and always get charged…

Awaiting reply
Dane
Dane
31 January 2024
No resolution
Dis-Chem Pharmacies - Complaint against dischem lalucia

I’ve sent several watsapp messages , email and made several calls to dispensary of dischem Lalucia to no avail, I’ve also sent a message to head office ( waiting…

No resolution
Annie
Annie
24 January 2024
No resolution
Dis-Chem Pharmacies - After sales customer service is non existent

I bought a milk frother at dischem mall of africa past December, within a week, it was no longer working. I reached out to dischem , provided slip and the product…

No resolution
Claude
Claude
1 January 2024
No resolution
1/10
Dis-Chem Pharmacies - Incorrect data on the internet

As per your website your branches at Woodlands and Olympus would have been open today. It was not. Stores were closed. My wife needed medication and the doctor’s…

No resolution
1/10
Pumeza
Pumeza
11 December 2023
No resolution
Dis-Chem Pharmacies - Mislead about prescription medication collection

I have been struggling to get scarce medication Ozempic around Cape Town for some time. After calling numerous Dischem pharmacies attempting to find out there was…

No resolution
Mark van heerden
Mark heerden
30 November 2023
No resolution
Dis-Chem Pharmacies - Out of pocket expenses for tax period 2022 to 2023

I requested a statement of account eflecting shortfalls for Tax year 2022 to 2023 for levies, costs etc. not paid by Med/Aid. I submitted the request on 31 October…

No resolution
Sulaiman Farouk Essa
Sulaiman Essa
23 November 2023
No resolution
Dis-Chem Pharmacies - Dries pathetic and racist management

Waited to have my money refunded and Dorothy was sweet enough to assist me. Final step of the process and machine was malfunctioning. DRIES, the so called floor…

No resolution
JEAN GRUNDLING
JEAN GRUNDLING
14 November 2023
No resolution
Dis-Chem Pharmacies - Divorcing dischem

Good day. I have been buying from Dischem Dispensaries for at least 10 years, because it was convenient. However, the client service is extremely poor and it seems…

No resolution
Bernadette Nzwana
Bernadette Nzwana
24 October 2023
Resolved
9/10
Dis-Chem Pharmacies - Dispensary dispute - very disappointed with dischem valleyview

Dischem Valleyview is my go to pharmacy and has been for years. I have been collecting my sons autism medication there for just as long. My recent script for Amfexa…

Resolved
9/10
Toinette Juanita Field
Toinette Field
9 September 2023
No resolution
Dis-Chem Pharmacies - Poor service

My hairdryer broke not even 7 months after purchase. According to Carmen, the manufacturer, it has a one year repair OR replace guarantee. NOT replace when not…

No resolution