Department of Home Affairs - Study visa application pending since 08 july 2022

I submitted my application at the VFS in Cape Town on the 7th of July 2022 and I have not received my study permit yet. When I track it still says received on the 8th of July and there has been no communication whatsoever from Home Affairs on what the hold-up might be. A lot of students who applied after me, even those who applied this year, already received their study permits thus I do not understand why mine is not out yet. In the first email I sent on the 27th of October 2022 and the one I sent on the 10th of February 2023, I was told that the process would be expedited however I have not received my permit yet. I have been emailing the HACC and any email i could find online thats I thought would be helpful but I have not received the permit yet, in most cases I have not been receiving any response. Is there anything else that can be done for me to get the permit as it has been over a year already of waiting?