Department of Home Affairs
Department of Home Affairs
Public Administration
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Public Administration
1 Department of Home Affairs 10
2 Department of Justice 10
  • 012 406 2500
  • Hallmark Building, 230 Johannes Ramokhoase Street, PRETORIA
  • [email protected]
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Department of Home Affairs - Sa visa online application problem - cannot be cancelled

No resolution
Susara Mariana Herbst
Susara Herbst filed the complaint
14 November 2023
Apply online for an E-Visa for an Indian Employee to attend meetings in Johannesburg the end of November 2023. Application submitted on the 25th of October 2023 is still not approved and we cannot cancel the application either. I've send numerous emails to the department to request their support and tried to contact them without any luck the phone is just ringing.

Can we please get someone to come to our aid.
Incident date: 25 October 2023
This complaint has been considered as not resolved.
Complaint #419723
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