Department of Home Affairs
Department of Home Affairs
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
  • 012 406 2500
  • Hallmark Building, 230 Johannes Ramokhoase Street, PRETORIA
  • [email protected]
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Department of Home Affairs - Child birth certificate

No resolution
Sfxgroup
Sfxgroup filed the complaint
20 November 2022
On the 2022-07-22 I made an online application of a smart iD card. During that day I also went to home affairs in Winternest, Pretoria to do an application of birth registration. At the end of that process,were we were suppose to receive a birth certificate,we were told is being blocked by online ID application. Okay we were told to delete online application,failed to do so, we then tried to finish the id application online,still couldn't go do it. Went back to home affairs several times ,was just been told to call the online channels, I've been calling,no help.it seems I can't get help from any where. Both iD and birth registration is being blocked,we don't understand how.
This complaint has a private attachment.
Incident date: 22 July 2022
This complaint has been considered as not resolved.
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