Department of Home Affairs - Application for unabridged birth certificate

I made an application for an unabridged certificate on the 2nd of September 2022 and was told that it would take 3 months. On the 29th of November I went into the Chatsworth Home Affairs to query my application, I was given a toll free no 0800601190 and was asked to contact the call centre as the birth certificate was still not received at the branch as yet. While I was there, I saw details for any complaints - cell no: 072 671137 and an email address [email protected].

To my disappointment, from the 29th of November 2022, I tried contacting the toll me no. as well as emailing on the 2nd of December, and to date I had no response whatsoever from any of these sources. I literally waited on the line about 20minutes for an answer from the toll-free no, no such luck, same with the cell no. above and the Chatsworth home affairs no (031 4020036).

I urgently require this birth certificate; my frustration is that I cannot get through to any of these sources to query my application.

I await an urgent response.

Thanking you

Hello, I am still waiting for my matter to be resolved.

Thanking you
Jane Naidoo
0842433491