What are consumers saying about the brand Defy?
The brand Defy (Domestic Appliances) has been on Complaints Book since 2020, under the category Household equipment.
It has a Satisfaction Index of 1.5 out of 100, considered Unsatisfactory, based on consumer evaluations.
Regarding the main satisfaction indicators, on average, the brand Defy responds to consumers in 0 days and resolves 0 out of every 10 complaints. Consumers rate the brand Defy with a score of 1 out of 10 and 0 out of 10 say they would do business again with the brand.
Awards and distinctions for the brand Defy
On Complaints Book, there are three distinctions available: Brand of the Month, Recommended Brand badge, and Recommended Brand award.
Currently, the brand Defy has no distinctions on the platform.
Reputation History of the brand Defy
See the reputation history of the brand Defy, its Satisfaction Index and key indicators regarding its relationship with consumers.
Satisfaction Index Evolution in the last 12 months
How is the Satisfaction Index of the brand Defy calculated?
Currently, the brand Defy has a Satisfaction Index of 1.5 out of 100.
This score is based on several indicators reflecting the brand's performance in handling complaints and providing customer support on the platform:
- Response rate: 0%
- Average response time: 0%
- Resolution rate: 0%
- Average rating: 10%
- Retention rate: 0%
These indicators offer an overall view of how Defy responds to and supports its consumers on Complaints Book.
What is a brand's Satisfaction Index on Complaints Book?
The Satisfaction Index objectively expresses the performance of the brand Defy on Complaints Book, based on consumer interactions through complaints.
Good brand performance improves the Satisfaction Index.
How can I ensure this information is reliable?
The reliability of the Satisfaction Index is a top concern for us. We ensure maximum transparency and security by recording this information openly.
Below is the record history of this information.
| Date | SI |
|---|---|
| Tuesday, 08 July 2025 - 10:15 | 1.5 |
| Monday, 07 July 2025 - 18:10 | 1.5 |
| Monday, 07 July 2025 - 02:10 | 1.5 |
| Sunday, 06 July 2025 - 10:05 | 1.5 |
| Saturday, 05 July 2025 - 18:00 | 1.5 |
| Saturday, 05 July 2025 - 02:00 | 1.5 |
| Friday, 04 July 2025 - 09:55 | 1.5 |
| Thursday, 03 July 2025 - 17:50 | 1.5 |
| Thursday, 03 July 2025 - 01:45 | 1.5 |
| Wednesday, 02 July 2025 - 09:40 | 1.5 |
