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Decofurn - None existant customer service - delivery does not happen

No resolution
4/10
Jo Hulsman
Jo Hulsman filed the complaint
6 December 2023
Purchased goods on 26/11/2023 in store and paid for delivery and assembly.

Was contacted 5/12/23 to say delivery would take place between 16h00 and 17h00.

Raced home from work and waited until 18h30 no delivery.

Tried to contact store, left messages, left chat via Facebook, no feedback at all.

Guest arriving and no bed to sleep in. No resolve, Decofurn keeps my money and ignore all requests to resolve.
Incident date: 6 December 2023
Jo Hulsman
Jo Hulsman rated the brand
24 January 2024

Lack customer service and follow up delivery times

This complaint has been considered as not resolved.
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