Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 KFC 15.5
2 Fishaways 12.8
...
Debonairs1.5
Eating and Dining
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Debonairs - Poor service, taking people’s money and never deliver food

No resolution
Nhlakanipho
Nhlakanipho filed the complaint
18 November 2022
I placed an order online 3 hours ago, no one gets back to me to give feedback as i need food. Then i called with my airtime and they just laugh at me like I’m crazy

Never ever refer your friend or family to Debonairs you’ll be so disappointed

I haven’t gotten a refund and they claim it will take 5 days

Very very very disappointed
Incident date: 18 November 2022
This complaint has been considered as not resolved.
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