Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
80%
Customer Retention Rate
100%
Category ranking
Courier services
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Dawn wing - Undelivered parcel

No resolution
Rebecca
Rebecca filed the complaint
11 April 2023
My Parcel was supposed to be delivered last week Thursday n not that delivery guy lying and saying he couldn't get in contact with me when he didn't even try to call me. I waited for him the whole day to get in contact with me but he didn't.

I had to wait the whole Easter weekend without my Parcel and I still don't have it now. Dawnwing should fucken discipline their drivers and make sure they do what they are supposed. No body wants their time to be wasted by people who cannot perform their duties.
Incident date: 11 April 2023
This complaint has been considered as not resolved.
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