Dawn wing
Dawn wing
Distribution and courier
Brand's performance
29.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
80%
Customer Retention Rate
100%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 24.5
3 Courier IT 16.6
Courier services
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Dawn wing - Lost parcel

No resolution
Tsholofelo
Tsholofelo filed the complaint
10 November 2021
Two items were collected from me with the same Waybill number, and now my one item has been missing since July.

Dawnwing is unable to locate my item, and to date they have not come back to me with a Resolution.

Dawnwing needs to replace my item urgently.
Incident date: 5 July 2021
This complaint has been considered as not resolved.
Complaint #61321
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