Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
80%
Customer Retention Rate
100%
Category ranking
Courier services
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Dawn wing - False information

Resolved
Ntokozo Ndlovu
Ntokozo Ndlovu filed the complaint
9 April 2021
I have been waiting for my order for a week now. I keep calling and tracking and was told that my area is serviced on specific day. One agent told me the area is serviced on a Friday another on a Monday and another on a Tuesday.
Which one is it!!!
Incident date: 9 April 2021
This complaint was considered resolved.
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