Dawn wing
Dawn wing
Distribution and courier
Brand's performance
29.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
80%
Customer Retention Rate
100%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 17.3
3 Courier IT 16.3
Courier services
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Dawn wing - Driver lost my parcel and no informs me

No resolution
TILANA
TILANA filed the complaint
29 July 2022
My parcel was surpose to be delivered 27 July as this was a gift for a very special lady and now after calling the whole morning I am told oh your parcel is lost and it takes weeks to replace, , this is the worse service ever , if this is not sorted I am taking this to the media
Incident date: 29 July 2022
This complaint has been considered as not resolved.
Complaint #158322
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