Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
80%
Customer Retention Rate
100%
Category ranking
Courier services
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Dawn wing - Delivery complain

No resolution
Patrick
Patrick filed the complaint
7 March 2022
Still awaiting the delivery of my parcel and I'm in urgent need of it
Incident date: 7 March 2022
This complaint has been considered as not resolved.
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