Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Courier services
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Filter by:
Christine
Christine
30 April 2025
Awaiting reply
Dawn wing - Disgusting service

The delivery guy Roger , blatantly lied about the delivery address of the parcel; Said that I gave the wrong address whilst he was in Germiston and I stay in Randburg.…

Awaiting reply
Christine
Christine
29 April 2025
Awaiting reply
Dawn wing - Dawn wing

My parcel was scheduled for today. I received a sms to say that it will be delivered today in RANDBURG ( I still double checked the address after the call I received$)…

Awaiting reply
Rebecca
Rebecca
11 April 2023
No resolution
Dawn wing - Undelivered parcel

My Parcel was supposed to be delivered last week Thursday n not that delivery guy lying and saying he couldn't get in contact with me when he didn't even try to…

No resolution
TILANA
TILANA
29 July 2022
No resolution
Dawn wing - Driver lost my parcel and no informs me

My parcel was surpose to be delivered 27 July as this was a gift for a very special lady and now after calling the whole morning I am told oh your parcel is lost…

No resolution
Patrick
Patrick
7 March 2022
No resolution
Dawn wing - Delivery complain

Still awaiting the delivery of my parcel and I'm in urgent need of it

No resolution
Zamokuhle Mahlangu
Zamokuhle Mahlangu
9 February 2022
No resolution
Dawn wing - Driver left with parcel after not even getting into the building

on the 08 Feb 2022, I had received a call to advise regarding my order missing the building name which I provided over the phone, on the 09 Feb 2022 I receive an…

No resolution
Inno
Inno
22 November 2021
No resolution
8/10
Dawn wing - No delivery

I have been waiting for my parcel for past 2 weeks every time I called I am told that my parcel is out for delivery and then it does not get delivered. This is…

No resolution
8/10
Tsholofelo
Tsholofelo
10 November 2021
No resolution
Dawn wing - Lost parcel

Two items were collected from me with the same Waybill number, and now my one item has been missing since July. Dawnwing is unable to locate my item, and to date…

No resolution
Ntokozo Ndlovu
Ntokozo Ndlovu
9 April 2021
Resolved
Dawn wing - False information

I have been waiting for my order for a week now. I keep calling and tracking and was told that my area is serviced on specific day. One agent told me the area is…

Resolved
charles reddy
charles reddy
12 January 2021
No resolution
8/10
Dawn wing - Useless and below par service

I never did and will never use your companies service again Firstly to log a complaint - not sure why you require my ID / age etc. I also need to setup a profile…

No resolution
8/10