Courier IT
Courier IT
Distribution and courier
Brand's performance
26.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
14.3%
Average Ratings
50%
Customer Retention Rate
100%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 RAM Couriers 26.6
3 Courier IT 26.5
Courier services
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Courier IT - Undelivered parcel

No resolution
Jennifer
Jennifer filed the complaint
8 August 2023
Mtn sent my parcel for delivery through Courier it on the 21/07/2023. Since then no update no parcel I triedto contact Mtn insurance they said they enquired with courier still waiting for response. I called courier it they don't have straight answer. I don't what to do now
Incident date: 8 August 2023
This complaint has been considered as not resolved.
Complaint #331023
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