Brand's performance
16.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.3%
Average Response Time
1.7%
Solution Rate
8.3%
Average Ratings
40%
Customer Retention Rate
50%
Category ranking
Distribution and courier
2 Dawn wing 29.5
3 Aramex 26.5
...
Courier IT16.3
Courier services
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Courier IT - Poor service and inconvenient

No resolution
Nomcebo Kubheka
Nomcebo Kubheka filed the complaint
3 June 2022
They told me a delivery was coming I spent the day at home canceled all my plans. They are rude and cut my calls. They can cancel the delivery u don't need it.
Incident date: 3 June 2022
This complaint has been considered as not resolved.
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