Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
14.3%
Average Ratings
50%
Customer Retention Rate
100%
Category ranking
Courier services
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Courier IT - Poor service and inconvenient

No resolution
Nomcebo Kubheka
Nomcebo Kubheka filed the complaint
3 June 2022
They told me a delivery was coming I spent the day at home canceled all my plans. They are rude and cut my calls. They can cancel the delivery u don't need it.
Incident date: 3 June 2022
This complaint has been considered as not resolved.
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