Courier IT
Courier IT
Distribution and courier
Brand's performance
26.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
14.3%
Average Ratings
50%
Customer Retention Rate
100%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 RAM Couriers 26.6
3 Courier IT 26.5
Courier services
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Courier IT - I'm already disappointed

No resolution
Tholakele
Tholakele filed the complaint
4 December 2023
I'm already disappointed by the service, today I traced my order they said "the parcel has been loaded into the vehicle in the morning about 08:20 from Durban and it's on it way to my [home] Still haven't received any information about the delivery is on it way??I'm stressing, I order a phone from Telkom.
Incident date: 4 December 2023
This complaint has been considered as not resolved.
Complaint #430723
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