Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

0%

Customer Retention Rate

100%

Category ranking

Pharmacies and parapharmacies

1 Pharmacy Direct 41.5

2 Dis-Chem Pharmacies 16.2

3 Clicks Pharmacy 10

Retailers

0860 254 257

Is this your company? Click here

Clicks Pharmacy - Prospur plumstead

Aletta filed the complaint

4 January 2023

Really receiving poor service, more than one occasion I have phoned to pre-pack my medication, however once there it was never done.

Today I was refused medication based on the fact that I have not handed in an original script from my doctor. This pharmacy has accepted emailed scripts directly from my doctor for years now but now with no warning I am refused my meds and must go back to doctor for new script (which I will have to pay for) on the first occasion I was given the meds based on this emailed script???

Incident date: 4 January 2023

This complaint has been considered as not resolved.

Comments

This complaint has no comments yet.

To leave your comment you must sign in.

Similar complaints

Clicks Pharmacy - Unprofessional/time wasting

I receive a prescription from my doctor and they send it to Clicks in Rylands Village.…

Clicks Pharmacy - Pharmacist "sandra" refuse to help clicks boardwalk, summerstrand

I bought on a regular basis my medical and other non medical products from Clicks.…

20 January 2023

Clicks Pharmacy - Clicks nurse

I went to the Clicks at Medowdale today the 20/01/2023 , so that my son could get…