Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
50%
Average Response Time
0%
Solution Rate
50%
Average Ratings
10%
Customer Retention Rate
0%
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Clearance Warehouse - Non delivery of furniture

No resolution
1/10
BETTY MPHAHLELE
BETTY MPHAHLELE filed the complaint
4 September 2023
I purchased furniture at Clearance warehouse Centurion branch ( wingback fabric chair and ottoman CWA sets Invoice no. 52911) and (Idaho Server invoice no. 52912).
I was promised delivery two weeks after the 19/07/2023.
The date came and pass, when I went there the shop was closed and no forwarding address was disclosed on the window. I tried to call their other branches reflecting on their invoice. All of them goes to voicemail or Line busy for ever.
I went to the Midrand branch and the Security at the gate told me, that branch moved in March 2023.
This complaint has a private attachment.
Incident date: 19 July 2023
BETTY MPHAHLELE
BETTY MPHAHLELE rated the brand
29 October 2023

No customer service at all.

This complaint has been considered as not resolved.
Comments
26 September 2023

No response as yet from Clearance Warehouse. Tried to call numerous times, all goes to voice mail.