Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
50%
Average Response Time
0%
Solution Rate
50%
Average Ratings
10%
Customer Retention Rate
0%
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Clearance Warehouse - Non delivery of furniture

Resolved
1/10
BETTY MPHAHLELE
BETTY MPHAHLELE filed the complaint
5 September 2023
I purchased furniture at Clearance warehouse Centurion branch ( wingback fabric chair and ottoman CWA sets Invoice no. 52911) and (Idaho Server invoice no. 52912).
I was promised delivery two weeks after the 19/07/2023.
The date came and pass, when I went there the shop was closed and no forwarding address was disclosed on the window. I tried to call their other branches reflecting on their invoice. All of them goes to voicemail or Line busy for ever.
I went to the Midrand branch and the Security at the gate told me, that branch moved in March 2023.
Incident date: 19 July 2023
BETTY MPHAHLELE
9 October 2023
Since i put the complaint in July, to date I have not received any feedback.
Is this company still in existence or what?
BETTY MPHAHLELE
23 October 2023
I managed to get the fabric chair and ottoman after going into one of their branch in Pretoria North. Still waiting for the Server which was promised to be delivered on the 18.10.2023.
BETTY MPHAHLELE
BETTY MPHAHLELE rated the brand
8 November 2023

Never again.

This complaint was considered resolved.
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