Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Passenger Road Transport
1 Greyhound 22.8
2 Intercape 14.7
...
City to City10
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City to City - Ticket refund

Awaiting reply
Phumla
Phumla filed the complaint
23 March 2024
I bought a ticket twice I want refund
Incident date: 7 March 2024
Phumla
Phumla is awaiting for brand response
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