City Power
City Power
Brand's performance
2.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
13.3%
Customer Retention Rate
0%
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City Power - Power line to house not working

No resolution
2/10
Sean
Sean filed the complaint
8 October 2021
Electricity out at our house since early Tuesday morning. Power line outside of the house is the cause of the problem. Call was logged and we were told it has been escalated and nothing has been done.
Incident date: 5 October 2021
Sean
5 November 2021
Afternoon,

With City Power and private electrician problem was sorted.
Sean
Sean rated the brand
24 December 2021

Did not respond in time to my complaint about City Power.

This complaint has been considered as not resolved.
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