City of Ekurhuleni Metropolitan
City of Ekurhuleni Metropolitan
Municipalities
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Municipalities
1 Emalahleni Local Municipality 13
2 Rustenburg Local Municipality 11.8
3 eThekwini Metropolitan Municipality 11.1
...
City of Ekurhuleni Metropolitan1.5
  • 011 999 0764 / 0907
  • EGSC Building, cnr Cross and Roses Streets, Germiston
  • [email protected]
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City of Ekurhuleni Metropolitan - Refuse garbage not emptied

No resolution
1/10
isaac mokoena
isaac mokoena filed the complaint
6 March 2024
REF #461824.Today Wednesday 06/03/2024 my garbage was never emptied and was left behind. All neighbours garbage bins were emptied but mine was left alone.
This complaint has a private attachment.
Incident date: 6 March 2024
isaac mokoena
isaac mokoena
4 April 2024
My Garbage was never emptied and I am very angry to that effect.
Just only two half bags of grass can cause my bin not being emptied, and I am paying for garbage every month
This is not fair.
isaac mokoena
isaac mokoena rated the brand
16 May 2024

The brand does not even value the concept that customer is always right I have sent pics of my Uncollected bin but no one ever tried to contact me and get the answers.Its okay I will after this going to send you proof of your merchants collecting other bins with the same contents as that of mine,and loading it into the truck and wonder what will you say then.

This complaint has been considered as not resolved.
Complaint #461824
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