Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

1 Emalahleni Local Municipality 13

2 Rustenburg Local Municipality 11.8

3 eThekwini Metropolitan Municipality 11.1

...

City of Ekurhuleni Metropolitan1.5

011 999 0764 / 0907
EGSC Building, cnr Cross and Roses Streets, Germiston
[email protected]

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City of Ekurhuleni Metropolitan - Absolutly no service and i have no electricity at my house for 4 days now

Dinesh Sirkar filed the complaint

29 August 2023

The electricity at my house got cut off and i have been trying to get a hold of someone for the last 4 days and now i can hear on the phone the people on the other end are just dropping the calls on me. i have spent a total of so much time just holding on for somoane to help me. Initially some technicians came out and said my meter had been tampered with and someone will reconnect it within the day but that was 4 days ago and that was the last time i heard from anyone. i just need someoene to assist me please. my account is in credit and i have 413 units in my prepaid box.

Incident date: 24 August 2023

This complaint has been considered as not resolved.

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