City of Ekurhuleni Metropolitan
City of Ekurhuleni Metropolitan
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
  • 011 999 0764 / 0907
  • EGSC Building, cnr Cross and Roses Streets, Germiston
  • [email protected]
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Buhle
Buhle
27 March 2024
Awaiting reply
City of Ekurhuleni Metropolitan - No electricity for 4 days. no technician has arrived to check out the possible issue

I received a text message to make a payment to avoid electricity disconnection. The electricity was indeed disconnected on a Sunday. A payment was made, proof of…

Awaiting reply
isaac mokoena
isaac mokoena
6 March 2024
Awaiting reply
City of Ekurhuleni Metropolitan - Refuse garbage not emptied

REF #461824.Today Wednesday 06/03/2024 my garbage was never emptied and was left behind. All neighbours garbage bins were emptied but mine was left alone.

Awaiting reply
Sibongile Suzan Kabine
Sibongile Kabine
13 October 2023
No resolution
City of Ekurhuleni Metropolitan - City of ekurhuleni - burst water pipe

Pathetic service from the city of ekurhuleni , logged an incident on the 5th for the pipe that burst next to the meter , when doing follow up they always promising…

No resolution
Dinesh Sirkar
Dinesh Sirkar
29 August 2023
No resolution
City of Ekurhuleni Metropolitan - Absolutly no service and i have no electricity at my house for 4 days now

The electricity at my house got cut off and i have been trying to get a hold of someone for the last 4 days and now i can hear on the phone the people on the other…

No resolution
Thokozile
Thokozile
18 August 2023
No resolution
City of Ekurhuleni Metropolitan - Unfair loadshedding

I'm staying in a small location in wattville at Dhlomo street close to actonville, our councilor is not doing much to look into the situation, the loadshedding…

No resolution
Larusha Naidoo
Larusha Naidoo
30 May 2023
No resolution
City of Ekurhuleni Metropolitan - Zero feedback and non delivery of essential services

We have not had power for 5 days. Since the 26th May 2023. The Ekurhuleni energy Dept does not provide any feedback or communicate when the problem will be resolved.…

No resolution
Chenthell
Chenthell
3 April 2023
No resolution
City of Ekurhuleni Metropolitan - Geyser broken

Geyser not working since 2020, has reported to the Actonville council no update

No resolution
Khensani
Khensani
14 March 2023
No resolution
City of Ekurhuleni Metropolitan - Water and sanitation

There was a pipe burst at number 38 Paradysvink street Kempton park block 14, the people from the municipality came to dig out the pipe yesterday ( 13 March 2023).…

No resolution
Shazeyah Khan
Shazeyah Khan
2 February 2023
No resolution
City of Ekurhuleni Metropolitan - Poor service delivery

Hazel Park has not had electricity for almost 5 days. Logging calls has not helped. Our safety and security is at stake. Our hard earned perishable groceries have…

No resolution
Mlaty
Mlaty
16 January 2023
No resolution
City of Ekurhuleni Metropolitan - No power for a week

It's been a week without electricity, keep calling customers service and promise to send technician even today nobody showed up, what a useless municipality, I…

No resolution