Brand's performance
6.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
4.2%
Average Response Time
0%
Solution Rate
4.5%
Average Ratings
15%
Customer Retention Rate
16.7%
Category ranking
  • 084 194 4000
  • Cell C Head Office
    Waterfall Campus
    Corner Pretoria Main Road & Maxwell Drive
    Buccleuch
    Midrand
    2090
  • [email protected]
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CellC - Upgrades

No resolution
Marius Kruger
Marius Kruger filed the complaint
11 July 2022
Upgrade more then a month ago. Cell c send the wrong phones. Took them 3 weeks and a post on hello peter to get the phones from us. Now 2 weeks again no new phones or any sort of feedback.
Incident date: 9 June 2022
This complaint has been considered as not resolved.
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