Brand's performance
6.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
4.3%
Average Response Time
0%
Solution Rate
4.3%
Average Ratings
14.3%
Customer Retention Rate
14.3%
Category ranking
  • 084 194 4000
  • Cell C Head Office
    Waterfall Campus
    Corner Pretoria Main Road & Maxwell Drive
    Buccleuch
    Midrand
    2090
  • [email protected]
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CellC - Stop false advertising

No resolution
Cassius Meyer
Cassius Meyer filed the complaint
29 January 2024
In December of 2023 i ordered a zte nubia redmagic 6r from Cell C online store, the agent called me ,we did the whole application process, credit check ect. the whole works everything ,i got approved and was told the device will be delivered in 3 to 7 working days, its now 29th January 2024 and have not received any device, they have now called to say the device is discontinued, yet they still advertise it on their website. This is false advertising as they do thtis to try and sell something that you dont want.
This complaint has a private attachment.
Incident date: 8 December 2023
This complaint has been considered as not resolved.
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