Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
  • 084 194 4000
  • Cell C Head Office
    Waterfall Campus
    Corner Pretoria Main Road & Maxwell Drive
    Buccleuch
    Midrand
    2090
  • [email protected]
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CellC - Paying for 2 phones but only received 1 phone

Resolved
1/10
VUYO
VUYO filed the complaint
28 August 2023
Have a contract with Cell C for two phones but only received 1 phone and informed the Agents who sold me the phones. She said the manager is attending to the matter however no feedback received. Did a follow up but no one is responding and its been a year i pay R518 for two samsung but only have 1.
This complaint has a private attachment.
Incident date: 28 August 2023
VUYO
VUYO rated the brand
27 October 2023

No comment

This complaint was considered resolved.
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