Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
  • 084 194 4000
  • Cell C Head Office
    Waterfall Campus
    Corner Pretoria Main Road & Maxwell Drive
    Buccleuch
    Midrand
    2090
  • [email protected]
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CellC - Parow store

No resolution
1/10
TYRONE CROY
TYRONE CROY filed the complaint
4 May 2023
good day
my wife was in your Parow centre store. your customer service is pathetic, the lady Rabai/ or radia, has the worst attitude, unfriendly and very unproffessional, has more time for her kids that was in the store at the time, than assisting my wife,

when i called and tried to explain to one of the ladies what my problem was, she started raising her voice and just threw the telephone down, then went to talk to her colleagues and i could hear them laughing in the background.
this is very unproffesional and leaves a sour taste to me who has been a customer with this service or network all my life.

it is disgusting

kind regards

Tyrone Croy
Incident date: 2 May 2023
TYRONE CROY
TYRONE CROY rated the brand
29 June 2023

BAD SERVICE EVEN FROM YOUR SIDE

This complaint has been considered as not resolved.
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