Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 MTN 17.5
...
CellC1.5
  • 084 194 4000
  • Cell C Head Office
    Waterfall Campus
    Corner Pretoria Main Road & Maxwell Drive
    Buccleuch
    Midrand
    2090
  • [email protected]
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CellC - Paid up letter

No resolution
Sello Phosa
Sello Phosa filed the complaint
20 September 2022
I was handed over by cellc to ssda because I had an account with cellc ,then I settled the account in 2021 December, been trying to get a paid up letter since then to date.the company that I was dealing with told me they are waiting for cellc to send it to them ,but it's been a while ,I tried calling cellc myself but still getting empty promises, I really don't know what to do. It's almost a year now ,still no help.
Incident date: 2 December 2021
This complaint has been considered as not resolved.
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