Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mweb 22.5
3 Mondo 21.5
...
CellC1.5
  • 084 194 4000
  • Cell C Head Office
    Waterfall Campus
    Corner Pretoria Main Road & Maxwell Drive
    Buccleuch
    Midrand
    2090
  • [email protected]
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CellC - Not canceling contracts

No resolution
Leanda
Leanda filed the complaint
3 January 2023
I have ask cell c MANY times to cancel all the contracts on my ID number. Still is it not cancel. I received emails telling me I need to pay. they steal my money every month. when will I get my money back as it is not my fault but cell c fault for not canceling everting as I asked? Cell C is the worst network provider they have no customer service and are not willing to assist. What can I do to get cell c off my name?
Incident date: 5 February 2022
This complaint has been considered as not resolved.
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