Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
  • 084 194 4000
  • Cell C Head Office
    Waterfall Campus
    Corner Pretoria Main Road & Maxwell Drive
    Buccleuch
    Midrand
    2090
  • [email protected]
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CellC - Incorrectly handed over to attorneys

No resolution
Mandisa Voyi
Mandisa Voyi filed the complaint
30 August 2022
I terminated my data contract with Cellc in 2020 and made the termination payment at the store then, now two years later I am being harassed bt a company call Shapiro Shaik Attorneys requesting me to make this payment them I was wrongfully listed for or to send a paid up letter.

I then went to CellC store at The Glen Mall to request their letter or to get the relevant contact number to escalate my problem but unfortunately I was advised that I cn only br provided with an email address that I can use as a contact medium and I have since sent them a mail last week and have still not recieved a response, the most frustrating thing is that this listing is going to affect my credit record negatively and sete and family back. The second biggest issue is that these Attorneys call me 3/4 times in one day harassing me to make this payment.
Incident date: 23 August 2022
Mandisa Voyi
27 September 2022
I am still waiting for my paid up letter and to be cleared at the ITC
This complaint has been considered as not resolved.
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