Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

Mobile and Fixed Telecommunications

1 Metrofibre 30

2 Mweb 22.5

3 Mondo 21.5

...

CellC1.5

084 194 4000
Cell C Head Office
Waterfall Campus
Corner Pretoria Main Road & Maxwell Drive
Buccleuch
Midrand
2090
[email protected]

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CellC - Incompetence

sipho Mboyana filed the complaint

3 October 2022

I took in my phone for repairs at Edgers on the 25/04/2020 and still have not received my phone back nor received any communication from Edgars regarding my the whereabouts of my cellphone. i really need my phone back, it has been too long now, EDGERS IS REFERING ME TO CELL C N CELL C TO EDGARS. im a joke now, one says this the other says that. i want my phone back, because of the waiting period i want it fixed and fully functioning.

This complaint has a private attachment.

Incident date: 3 October 2022

This complaint has been considered as not resolved.

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