Category ranking
- 084 194 4000
-
Cell C Head Office
Waterfall Campus
Corner Pretoria Main Road & Maxwell Drive
Buccleuch
Midrand
2090 - [email protected]
What are consumers saying about the brand CellC?
The brand CellC has been on Complaints Book since 2020, under the category Mobile and Fixed Telecommunications.
It has a Satisfaction Index of 10.0 out of 100, considered Unsatisfactory, based on consumer evaluations.
Regarding the main satisfaction indicators, on average, the brand CellC responds to consumers in 0 days and resolves 0 out of every 10 complaints. Consumers rate the brand CellC with a score of 0 out of 10 and 10 out of 10 say they would do business again with the brand.
Awards and distinctions for the brand CellC
On Complaints Book, there are three distinctions available: Brand of the Month, Recommended Brand badge, and Recommended Brand award.
Currently, the brand CellC has no distinctions on the platform.
Category ranking
How to contact the brand CellC?
You can contact the brand by phone (084 194 4000), via email [email protected], or at the following address: Cell C Head Office Waterfall Campus Corner Pretoria Main Road & Maxwell Drive Buccleuch Midrand 2090Reputation History of the brand CellC
See the reputation history of the brand CellC, its Satisfaction Index and key indicators regarding its relationship with consumers.
Satisfaction Index Evolution in the last 12 months
How is the Satisfaction Index of the brand CellC calculated?
Currently, the brand CellC has a Satisfaction Index of 10.0 out of 100.
This score is based on several indicators reflecting the brand's performance in handling complaints and providing customer support on the platform:
- Response rate: 0%
- Average response time: 0%
- Resolution rate: 0%
- Average rating: 0%
- Retention rate: 100%
These indicators offer an overall view of how CellC responds to and supports its consumers on Complaints Book.
What is a brand's Satisfaction Index on Complaints Book?
The Satisfaction Index objectively expresses the performance of the brand CellC on Complaints Book, based on consumer interactions through complaints.
Good brand performance improves the Satisfaction Index.
How can I ensure this information is reliable?
The reliability of the Satisfaction Index is a top concern for us. We ensure maximum transparency and security by recording this information openly.
Below is the record history of this information.
| Date | SI |
|---|---|
| Tuesday, 08 July 2025 - 11:15 | 10 |
| Monday, 07 July 2025 - 19:10 | 10 |
| Monday, 07 July 2025 - 03:10 | 10 |
| Sunday, 06 July 2025 - 11:05 | 10 |
| Saturday, 05 July 2025 - 19:00 | 10 |
| Saturday, 05 July 2025 - 02:55 | 10 |
| Friday, 04 July 2025 - 10:50 | 10 |
| Thursday, 03 July 2025 - 18:45 | 10 |
| Thursday, 03 July 2025 - 02:40 | 10 |
| Wednesday, 02 July 2025 - 10:35 | 10 |
