How can I contact CellC?

You can contact the brand by phone (084 194 4000), via email customerservice@cellc.co.za, or at the following address: Cell C Head Office Waterfall Campus Corner Pretoria Main Road & Maxwell Drive Buccleuch Midrand 2090

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

CellC | Complaints Book

Name: CellC
Rating: 1.5

Brand's performance

1.5

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

10%

Customer Retention Rate

Category ranking

Mobile and Fixed Telecommunications

1 Metrofibre 30

2 Mondo 21.5

3 MTN 17.5

...

CellC1.5

084 194 4000
Cell C Head Office
Waterfall Campus
Corner Pretoria Main Road & Maxwell Drive
Buccleuch
Midrand
2090
[email protected]

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Tabudi

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CellC - Precribed account

Good day Kindly assist me in obtaining my confirmation of prescription letter for my previous Cell C account number : 246158769 which was last paid on the 01/03/2018. Regards T.T Mohlala (Mr)

No resolution

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Bashir Abed

Issue never resolved. In fact not even a response from them.

No resolution