Castle lite
Castle lite
Beverages - Alcoholic
Brand's performance
8.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
36.7%
Customer Retention Rate
33.3%
Category ranking
Beverages - Alcoholic
1 Savanna 10
2 Flying fish 10
3 Brutal fruit 10
...
Castle lite8.8
Beverages
  • 0860 12 14 14
  • 65 Park Lane
    Sandown
    Sandton
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Castle lite - Bottle half empty

No resolution
Jean-Marie Jandrell
Jean-Marie Jandrell filed the complaint
26 September 2021
Good evening, I purchased 2x 8 packs of 440ml Castle Lites on the 23rd September 2021. The package was sealed with no tampering. The first bottle taken out was only half filled.
This is not acceptable as it was sealed ,so from the factory it was incorrect.
This complaint has a private attachment.
Incident date: 26 September 2021
Jean-Marie Jandrell
Jean-Marie Jandrell
14 October 2021
Good morning
I am generally concerned no one is looking at this complaint.
This complaint has been considered as not resolved.
Complaint #49521
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