Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

90%

Customer Retention Rate

100%

Category ranking

Beverages - Alcoholic

1 Castle lite 23.5

2 Smirnoff Storm 10

3 Flying fish 10

Beverages

0860 12 14 14
65 Park Lane
Sandown
Sandton

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Castle lite - Bottle half empty

Jean-Marie Jandrell filed the complaint

26 September 2021

Good evening, I purchased 2x 8 packs of 440ml Castle Lites on the 23rd September 2021. The package was sealed with no tampering. The first bottle taken out was only half filled.
This is not acceptable as it was sealed ,so from the factory it was incorrect.

This complaint has a private attachment.

Incident date: 26 September 2021

Jean-Marie Jandrell

14 October 2021

Good morning
I am generally concerned no one is looking at this complaint.

This complaint has been considered as not resolved.

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